Who can fill out the forms?
- Currently, only guardians listed in Family #1.
Can guardians complete a step and return to edit it later if needed?
- Yes, as long as the process is open, they can open the steps back up to remove the “completed” checkmark and edit the document.
If a guardian makes a change in one of the forms, do they have to mark the step completed again?
- Yes, once guardians open forms back up and remove completion checkmarks, the forms' status go back to non completed. The guardian has to mark the appropriate step(s) AND the final step as “complete” before the checkmark will reappear.
Does the online form completion process work on any device and system?
1. No, currently it works best on a computer with Google Chrome, Internet Explorer, Safari or Firefox browsers. Most mobile device browsers will not work.
How do guardians get help?
- For general questions or support needed for completing this process, they should contact the campus point of contact using the email link found on the first page of the process.
- For technical support, they should use the link located on the left of their main page to submit a help request.
Do guardians have to fill out new forms each year?
- Yes, there are some forms are are required each year to be filled out. If we do not require a form or it will carry over from the previous year, we will not include it in your items for review.
What if the student information provided on the form is incorrect?
- Some forms pull in data to print on the form from the student's records. One of the first steps completed by guardians is confirming that data. The information should be correct by the time guardians reach the form. If it is not, guardians cannot change it on the form themselves. Instead, they will need to return to the step for Student Information and make the changes there. If they cannot change it, they have to contact the campus to get it corrected.

City View Independent School District

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